Frequently Asked Questions
Everything you need to know about shopping with Openstock.
What are your standard shipping times?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is Openstock's return policy?
We offer a 30-day return policy for most items in their original packaging. Please ensure the product is unused and includes all original tags to qualify for a full refund.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, Openstock ships to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I contact customer support?
Our support team is available via email at support@openstock.com or through our live chat feature located at the bottom right of the website during business hours.